Privacy Policy

Welcome to Al Madina Quran Academy. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and store your personal information whenever you visit our website or use our online Quran learning services.

1. Information We Collect

We may collect the following information:

• Student Name
• Parent Name
• Email Address
• Phone Number
• Country
• Messages sent through our Live Chat
• Payment Information (processed securely through trusted third-party payment providers)
• Technical information such as IP Address, Browser Type and Device Information for security purposes.

2. How We Use Your Information

Your information is used to:

• Register students for Quran classes.
• Contact parents regarding classes.
• Provide customer support.
• Process fee payments.
• Improve our educational services.
• Send important updates related to admissions, schedules and payments.

3. Payment Security

All online payments are processed through trusted third-party payment providers. Al Madina Quran Academy never stores your complete debit card or credit card information on our servers.

4. Live Chat

Messages submitted through our Live Chat system are securely stored to provide better customer support and maintain conversation history.

5. Email Communication

You may receive emails regarding:

• Free Trial Classes
• Admissions
• Class Schedule
• Fee Confirmation
• Customer Support

We never send spam or promotional emails without your permission.

6. Cookies

Our website uses cookies to improve your experience by remembering returning visitors and maintaining chat sessions.

You may disable cookies through your browser settings, although some website features may not function properly.

7. Information Sharing

We never sell, rent, or trade your personal information.

Your information may only be shared when required for:

• Payment Processing
• Legal Compliance
• Fraud Prevention

8. Data Security

We use appropriate technical and administrative security measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

9. Children's Privacy

Our Quran classes are available for students of all ages. Parents or legal guardians are responsible for providing information for children where required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.

11. Contact Us